I should have titled this post “Folks Behaving Badly Online, Part 3.”
Maybe I’ve been hanging out in the wrong places, but I’ve seen several instances lately of folks behaving badly online; from harassing book reviewers for posting a negative book review to asking strangers for 5* reviews, folks really seem to be in their feelings lately and, as my grandmother would say, showing their natural behinds.
I’m not a psychologist (although, I used to want to be one. A rapping psychologist actually, but please don’t ask me about that) so I can’t tell you why folks are running around showing their behinds. I can only assume that they all drank a big ole cup of crazy, made another batch, and then passed it around to their friends.
For the last couple of weeks, I’ve talked about authors behaving badly, but today I’m going to talk about industry “professionals.”
Here’s some background:
An author was unsatisfied with an editor’s work. Long story short: she paid the editor beforehand, but when the editor got the manuscript and started reading it she realized that the book wasn’t her cup of tea. So of course, the editor tallied up the amount of hours for work already done and refunded the rest of the author’s money, right?
She kept the money. Now, during the online slugfest (more on that later), the editor responded, saying that she had already explained her actions to the author in a private message and would not stoop so low and ruin her already starting to be ruined brand by elaborating further. Now, I’m no psychic, but I’m assuming that the private message went something like this:
I’m truly sorry but I couldn’t get through this novel. I didn’t realize it at the time (even though your blurb is pretty much an encapsulation of, like, the entire novel) that the novel was about puppets. And I have to tell you: I hate puppets. So to mitigate your damages (please note: I use the word “mitigate” very loosely here), I am returning your manuscript. I won’t be refunding your money, however, because I am using it for a good psychotherapist to help me deal with my puppet issues. I will say this: I totally dug the part where the protagonist faces her stage fright. I do love a strong-willed heroine! Anyway, as I’m sure you already know, editing is a very subjective business, and I can’t, even after accepting full payment, take on every client. Anyway, if you ever have any stories about cats, please do send them my way.
Looking forward to working with you again!
A very shitty editor
Dear friends: what do you think happened after that? Well, the author went online and lambasted the editor from here to Tchoupitoulas. She went to a very popular social media outlet and posted several scathing reviews (and called the editor out by name). And honey chile, let me tell you: it was NOT pretty. What resulted was a public back and forth between author and editor that got so crazy that others eventually chimed in and told them to quit it because they were both starting to look a little woo-woo.
My two cents? If the editor really behaved that way, she won’t be in business for long. But I understand the author’s frustrations because I went through something similar with a no-good cover designer who shall remain nameless. Did I go online and trash him? I wanted to. But instead, I cut my losses and added him to my “never again, not even if there are icicles in hell” list of vendors.
Moral of the story: never pay anyone up front (not even your cousin Frank). Half before the service, and if all goes well, half later. That way, if you’re ever unsatisfied with the work you can at least walk away with some of your money. But if you happen to read this post too late and fall victim to a shady vendor, please don’t go on a week long bad mouthing tour, because as bad as the vendor will look for his/her shady behavior, you’ll look just as bad.
What about others? Any editor/cover designer/industry professional horror stories? Industry professionals: have you ever dealt with any nightmare clients?
I’d love to hear your thoughts!